Terms and Conditions fly88 – Platform Usage Guide for Malaysian Players

1 Introduction & Acceptance of Terms

These Terms and Conditions ("Terms") govern the use of the fly88 platform, accessible via fly88.lv and the official fly88 mobile app. These Terms form a legally binding agreement between you as the user and fly88 as the platform operator.

By registering an account, making a deposit, or using any part of the fly88 platform, you confirm that you have read, understood, and agreed to be bound by all Terms set out here, including Privacy Policy and Responsible Gaming Policy us, which forms part of this overall agreement.

If you do not agree with any part of these Terms, please stop using the fly88 platform immediately. Continued use of the platform following any changes to these Terms will be considered acceptance of those changes.

2 User Eligibility

To use the fly88 platform, you must meet all requirements following:

• Aged 18 years and above at the time of registration. fly88 strictly enforces this age limit and performs KYC verification on all accounts.
• Residing in a country where the use of the fly88 platform is not prohibited by local law.
• Registering under your own name — fly88 does not permit registration on behalf of another person.
• Never declared bankrupt or lacking the legal capacity to enter into a binding agreement.
• Not listed on any active self-exclusion program.

Fly88 reserves the right to verify your eligibility at any time by requesting supporting documents. Accounts found to not meet eligibility requirements will be suspended immediately until verification is complete.

3 Account Registration

Each fly88 user is only permitted to hold one (1) account only. Multiple account registrations by the same individual — whether using different names, emails, phone numbers, or payment methods — are strictly prohibited and constitute a serious violation of these Terms.

During registration, you are required to provide accurate, complete, and up-to-date information. The details you need to provide include:

• Full name as per identity card or passport
• Exact date of birth
• An active email address used exclusively for this account
• A valid Malaysian mobile number
• A strong and unique password for this account

A KYC (Know Your Customer) process is required before your first withdrawal is processed. Documents that may be requested include a copy of your ID, bank statement, or other supporting documents to verify your identity. This is an industry-standard process designed to protect the security of your account.

4 Deposits & Withdrawals

Fly88 accepts deposits via a range of local Malaysian payment methods, including bank transfers, DuitNow QR, and supported e-wallets. All successful deposits are credited directly to your account balance.

Regarding deposits:

• The minimum deposit is as stated on the Deposit us and may change from time to time.
• Fly88 does not charge any fees for deposits; however, your financial institution may apply their own charges.
• All deposits must be made using a payment method in your own name — fly88 does not accept third-party deposits.
• If the system detects a deposit from an unauthorized or suspicious source, fly88 reserves the right to suspend the transaction pending investigation.

Regarding withdrawals:

• Withdrawals may only be made to the same payment method used for your deposit, subject to completed KYC requirements.
• Withdrawal processing times are typically between 1 to 5 business days depending on the payment method and verification requirements.
• Fly88 reserves the right to request additional verification before approving withdrawals that exceed certain limits.
• Withdrawals requested before bonus wagering requirements are fulfilled will result in the cancellation of the relevant bonus.

5 Bonus & Promotions

All fly88 bonuses and promotions are subject to the wagering requirements stated in their respective promotional terms. You are advised to read the terms of each promotion carefully before claiming it.

• Wagering requirements — Each bonus has a wagering multiplier (e.g., 20x, 30x) that must be met before winnings from the bonus can be withdrawn.
• Validity period — Unused bonuses or incomplete wagering requirements within the specified period will expire automatically.
• Withdrawal limits — Some promotions have a maximum withdrawal limit on bonus winnings.
• Eligible games — Not all games contribute equally to bonus wagering requirements. Slots typically contribute 100%, while table games may contribute a lower percentage.
• One bonus per account — fly88 does not allow the use of multiple accounts to claim the same bonus.

Fly88 reserves the right to void any bonus or winnings obtained through promotion abuse, exploitation of system vulnerabilities, or conduct that violates these Terms. fly88's decision in such matters is final.

6 Game Rules

All games available on the fly88 platform are operated in accordance with industry-standard rules. The random number generators (RNG) used have been independently certified to ensure the fairness of every game outcome.

• The outcome of every game is random and independent of previous results — no system or strategy can guarantee wins.
• In the event of a technical disruption during gameplay, fly88 will use system records to determine a fair outcome.
• Confirmed wagers cannot be cancelled by the user unless the Cash Out feature is available for that bet.
• Any dispute regarding game results must be submitted to the fly88 support team within 14 days of the incident.

7 Prohibited Conduct

Fly88 Users strictly prohibited to engage in the following activities:

• Registering or using multiple accounts to obtain bonuses or unauthorised advantages.
• Using bots, automation software, scripts, or any non-human technology to interact with the platform.
• Transferring funds between accounts through methods that resemble money laundering.
• Exploiting any vulnerability, bug, or technical error in the fly88 system for unauthorised gain.
• Providing false or misleading information during registration or the KYC process.
• Using a payment method belonging to another person without valid authorisation.
• Colluding or cooperating with other users to manipulate game outcomes.

Violation of any of the above rules will result in immediate suspension of the relevant account, forfeiture of all balances and bonuses, and potential legal action depending on the severity of the violation.

8 Account Security

You are solely responsible for maintaining the security of your fly88 account login. fly88 will not be held liable for any losses resulting from your failure to keep your login credentials confidential.

• Use a strong and unique password — a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Do not share your password or login details with anyone, including family members.
• Enable two-factor authentication (2FA) where available for an extra layer of security.
• Log out of your account after each session, especially on shared devices.
• Report to fly88 support immediately if you suspect unauthorised access to your account.

Fly88 uses 256-bit SSL encryption for all data communications and will never ask for your password via email or live chat.

9 Privacy & Data Protection

Fly88 is committed to protecting user privacy. All personal information you provide during registration and use of the platform is collected, stored, and processed in accordance with our Privacy Policy, available on the Privacy Policy.

Your data is used solely for account management, transaction processing, legal compliance, and service improvement purposes. fly88 does not sell or disclose users' personal data to third parties without your consent, except as required by law or the relevant regulatory authority.

10 Account Suspension & Closure

Fly88 reserves the right to suspend or close a user account without prior notice in the following circumstances:

• Violation of any part of these Terms and Conditions.
• Suspected fraudulent activity, money laundering, or other illegal activities.
• Failure to provide the requested KYC documents within the specified timeframe.
• Instructions from regulatory authorities or law enforcement agencies.

You may also request voluntary account closure at any time by contacting fly88 customer support. If the account is closed without any breach of Terms, any valid account balance will be returned to you after the required investigation is completed.

11 fly88 Liability Limits

To the extent permitted by law, fly88 is not liable for any indirect, consequential, or loss-of-profit damages incurred by users in connection with the use of this platform.

Fly88 does not guarantee that the platform will operate without interruption at all times. In the event of technical disruptions, cyberattacks, or circumstances beyond our control, fly88 will make every effort to restore service as quickly as possible.

Fly88 is not responsible for financial decisions made by users based on their use of this platform. Betting carries financial risk, and users are solely responsible for their own wagering decisions.

12 Amendment of Terms and Conditions

Fly88 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on this page.

We will endeavour to notify users of significant changes via in-platform notifications or their registered email. However, it remains your responsibility to check this page periodically to ensure you are always aware of the latest Terms.

Continued use of the fly88 platform after any amendments are published will be considered your acceptance of the revised Terms.